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Training „Sales and Telecommunication“ for trainees -
Confidence in customer contact

Your profit:

  • Your trainees build a positive customer relationship.
  • Your trainees lead successful sales conversation.
  • Your trainees handle difficult situations in customer care.
  • Your trainees make professional business telephone calls.

Bild Seminar

Your trainees will meet:

other trainees of various professions, who maintain immediate customer contact and want to successfully create their customer relationship.

Your trainees will learn about:

  • Who are my customers?
  • Which opportunities do I have as a trainee in customer contact?
  • Which are my customer´s ambitions? – Which are mine?
  • How to successfully create conversation with my customers?
  • What impact is given by my own personality?
  • How do I gain more confidence in customer contact?
  • How to handle objections?
  • How to successfully create inbound and outbound calls?
  • Which empty phrases should be avoided?

target group:

  • Trainees of all sectors
  • Trainees of all grade

training methods:

  • experience and member oriented training
  • comprehensible and compact imparting of knowledge
  • reflexion of personal behavior

Your investment in cost and time

We will be pleased to provide you with an individual offer according to your requirements. » contact

Fordern Sie Ihr individuelles Angebot an:

» Online Anfrage

» Formular Anfrage (pdf)

Trainings in English:

» „Time Management and Self-Organisation“ for trainees

» „Presenting in English“ for trainees - Presentation skills for business and exam situations

» „Training „Sales and Telecommunication“ for trainees - Confidence in customer contact

« Home | « Trainings