Training „Sales and Telecommunication“ for trainees -
Confidence in customer contact
- Your trainees build a positive customer relationship.
- Your trainees lead successful sales conversation.
- Your trainees handle difficult situations in customer care.
- Your trainees make professional business telephone calls.
Your trainees will meet:
other trainees of various professions, who maintain immediate customer contact and want to successfully create their customer relationship.
Your trainees will learn about:
- Who are my customers?
- Which opportunities do I have as a trainee in customer contact?
- Which are my customer´s ambitions? – Which are mine?
- How to successfully create conversation with my customers?
- What impact is given by my own personality?
- How do I gain more confidence in customer contact?
- How to handle objections?
- How to successfully create inbound and outbound calls?
- Which empty phrases should be avoided?
- Trainees of all sectors
- Trainees of all grade
- experience and member oriented training
- comprehensible and compact imparting of knowledge
- reflexion of personal behavior
Your investment in cost and time
We will be pleased to provide you with an individual offer according to your requirements. » contact